All of our pendants are custom-made for our customers and require approximately 3 weeks for production.

You can track the progress of your order every step of the way, from production to shipping, by clicking here: Order Status

We provide regular updates via email and appreciate your patience while we craft your piece of jewelry.

Your order will ship with tracking, insurance and signature confirmation for safe and secure delivery.

You have a 1-hour window to request a cancellation or modification after placing your order. After this period, your order will be in production and cannot be changed or cancelled, as each piece is custom-made.

Click here to view our Cancellation Policy

We do not offer expedited production.

Each piece of jewelry goes through the same process to ensure exceptional craftsmanship and attention to detail.

Quality takes time! ✨

You can track the progress of your order every step of the way, from production to shipping, by clicking here: Order Status

To track an order that has been shipped, please go to our tracking page: Track my order

Yes.

All of our pendants are crafted in America from real solid gold, using only the highest-quality materials.

Each pendant is certified by a professional jeweller and delivered with a Certificate of Authenticity, guaranteeing its purity.

Chains are optional and can be added to your order.

Choose from 16, 18, or 20-inch lengths, or select the "pendant only" option if you prefer to use your own chain.

You can purchase a chain separately from our Chains Collection.

*Chains match the pendant's gold purity selected

Chains Sizing Guide

Yes!

Solid gold is water-resistant, but we recommend removing your jewelry before showering or swimming to avoid contact with chemicals (shampoo, chlorine, etc...)

Yes! All White gold pendants are rhodium-plated to enhance their shine and durability.

Due to the Rhodium finish and additional work required for white gold, this option is priced slightly higher.

Both 14K and 18K gold are excellent choices for fine jewelry, offering durability and timeless beauty. The difference comes down to purity, color, and luxury.

14K Gold

✔ The perfect balance of strength and elegance

✔ Subtle, refined gold tone

 18K Gold

✔ Richer and warmer color

✔ Higher purity for a more luxurious feel

✔ The best choice for intricate designs and exceptional craftsmanship

Returns & Exchanges

We offer a flexible 14-day hassle-free exchange policy ensuring you find the perfect piece. You can exchange your purchase unworn and in its original condition, for a different item of equal value or a store credit. Exchange is limited to one (1) pendant per order. Production time may apply for exchanged items.

Click here to view our: Return & Exchange Policy

Order & Refund & Policy

At Johnny Saint Studio, each pendant is individually crafted and custom-made. Due to the personalized nature of our products, we do not accept refunds or cancellations once production has started.

You may cancel your order within one (1) hour of purchase by contacting us via email.

After this period, your order moves into production and can no longer be cancelled.

We ship all orders with:

✔ Free domestic Shipping

✔ Tracking number (provided via email)

✔ Insurance coverage

✔ Signature confirmation upon delivery for safe delivery

You can track the progress of your order every step of the way, from production to shipping, by clicking here: Order Status

If you’re not present during delivery, the carrier will attempt delivery again the following business day. If you’re unavailable a second time, they will leave a delivery notice with instructions so you can securely pick up your package at your local post office at your convenience.

Returns & Exchanges

We offer a flexible 14-day hassle-free exchange policy ensuring you find the perfect piece. You can exchange your purchase unworn and in its original condition, for a different item of equal value or a store credit. Exchange is limited to one (1) pendant per order. Production time may apply for exchanged items.

Click here to view our: Return & Exchange Policy

We accept all major credit cards, and Shop Pay (Buy Now, Pay Later) for layaway payments.

Buy Now, Pay Later with Shop Pay

We offer Shop Pay financing, allowing you to split your payment into up to 12-months installments. You can select the Shop Pay option during checkout.

If applicable, sales tax is automatically applied at checkout based on your shipping location.

We are happy to help! You can reach us at:

📧 Email: johnnysaintstudio@gmail.com

Or message us through the contact form below if you have any question.

Contact form

We do not have a physical store and operate exclusively online to provide the best prices and personalized service to our customers.